Most approaches to mental health start with the same question: What is wrong with you?
Trauma-informed therapy starts somewhere else entirely. It asks: What happened to you?
That shift, small in words, enormous in practice changes everything about how the work unfolds.
When someone comes to me carrying anxiety, emotional reactivity, difficulty trusting others, or a sense of being perpetually on edge, the instinct in traditional models is to treat those symptoms. Label them. Fix them.
But trauma-informed therapy recognises that these responses aren’t signs of something broken. They’re signs of something that adapted. Your nervous system learned to protect you. The problem isn’t that it did that, the problem is that it can’t always tell when the danger has passed.
This is where the science becomes important. Trauma doesn’t just live in memory. It lives in the body. Research shows that traumatic experiences change the structure of the brain and the functioning of the autonomic nervous system, the system that governs your threat responses, your capacity to connect, and your ability to feel safe in your own skin. This is why trauma can show up as physical tension, difficulty breathing, emotional flooding, or a sense of disconnection, long after the event itself is over.
Understanding this changes how I approach the room.
There’s a well-established framework in trauma therapy called the Staged Sequence Model. It identifies three phases: safety and stability, trauma processing, and integration and it’s explicit that these phases aren’t linear. Clients move back and forth between them, and more often than not, the work returns to the first phase.
That’s not regression. That’s wisdom.
Before we can process anything, you need to feel safe enough to do it. Safe in the room, safe in your body, safe in the relationship. This is why early sessions focus on building your internal resources, breathwork, grounding techniques, nervous system regulation, before we go anywhere near the content of what happened.
In practice, this might look like learning box breathing to settle your system at the start of a session. It might look like a simple grounding exercise, naming five things you can see, to bring you back into the present moment when something triggers a response. These aren’t superficial tools. They’re the foundation that makes everything else possible.
One of the most useful concepts I share with clients early is the window of tolerance. This is the zone in which your nervous system can engage with difficult material without tipping into overwhelm or shutdown. Inside the window, you can think, feel, and process. Outside it, you’re in survival mode and survival mode isn’t where healing happens.
Part of trauma-informed work is helping you recognise your own window. Where is its edge? What does it feel like when you’re approaching it? And crucially what brings you back?
This isn’t just intellectual knowledge. It’s something you develop a felt sense of over time, session by session. The goal isn’t to avoid the edge. It’s to learn to approach it safely, and to trust that you can find your way back.
You may have heard of polyvagal theory, developed by Dr Stephen Porges. In essence, it explains how our nervous system reads safety and threat not just from the outside world, but from within our own bodies.
There are three states: a ventral vagal state, where we feel connected, regulated, and safe; a sympathetic state, which activates fight or flight; and a dorsal vagal state, which produces freeze or shutdown. Most of us have experienced all three but for people who’ve been through trauma, the nervous system can become stuck in the lower two states, even when there’s no actual threat present.
Understanding this helps make sense of responses that might otherwise feel confusing or shameful. You’re not overreacting. Your nervous system is doing exactly what it learned to do. The work is in gently expanding its capacity to register safety and that takes time, consistency, and the right kind of therapeutic relationship.
One of the most important things I’ve learned, and continue to learn, is that this work cannot be rushed. Not because clients aren’t capable, but because readiness matters profoundly. Research shows that many people aren’t ready to talk directly about traumatic memories, and that’s not resistance. That’s self-protection.
The role of a trauma-informed therapist isn’t to push you toward the content before you’re ready. It’s to build the container that makes it possible to go there when the time is right, at a pace that’s yours, not mine.
You are the expert on your own experience. My job is to help you access that expertise, trust it, and use it.
Trauma-informed therapy at Inner Workings isn’t a single technique or protocol. It’s an orientation, a way of being in the room with you that prioritises safety, collaboration, and your autonomy at every step.
We draw on modalities including Resource Therapy, Internal Family Systems, and somatic approaches, alongside breathwork and grounding practices, always in service of helping you build a more regulated, resourced nervous system. As sessions progress, the toolkit expands. The work deepens. And the capacity you build in here becomes something you carry with you out there.
If you’ve been carrying something for a long time and wondering whether you’re ready, this is a place to start finding out.

This blog is written by drawing on research and assignments completed by Jodi during her Masters in Psychotherapy and Counselling.

Jodi Frizzel is a psychotherapist and coach who works with high-functioning individuals ready to make real shifts in how they live, learn and relate. With a Master of Psychotherapy and Counselling, Level 2 Resource Therapy training, and over twenty years across mental health, education and business leadership, Jodi brings both the depth of therapy and the direction of coaching into one integrated approach. Her clients don’t just gain insight, they learn to use it. Jodi works with individuals online across Australia and face to face in Nelson Bay, NSW.